Account retention and closure

What happens to your IT access when you graduate, withdraw, or suspend your studies

Completing your course

If you are graduating 

When you graduate, you will receive extended access to these key services after your course end date, as a benefit of being a member of the alumni community: 

This access is to ensure that graduating students have the additional resources needed to support their next steps, following their time at University. 

Access to the following services will end four months after your course end date:

  • Manchester Met PCs* or remote computing services 
  • On-campus WiFi (eduroam)
  • Access to Campus IT facilities, such as some Library services*
  • Printing on campus*

* Please note that library access ends 90 days after your course end date, so after this point you would need to access these IT facilities in an alternative campus building, or apply for alumni membership of the Library.

Find out more about the benefits of joining the alumni community.

If you are not graduating

For those not graduating, the following timescales apply.

Please note: if you are withdrawing or suspending your studies, see the sections below instead. 

Access to the following services will end four months after your end date:

  • Manchester Met PCs or remote computing services 
  • On-campus WiFi (eduroam)
  • Library e-resources
  • Printing on campus
  • Any downloaded Office 365 apps (Please note that your email account and OneDrive will continue to be available, via office365.mmu.ac.uk)

Access to the following services will end nine months after your end date:

What you need to do 

We recommend that you save any important information to your own storage in advance of your access being removed.

You’ll receive several closure notifications via your University email account in the weeks leading up to your account closure.

When you receive these emails, you will need to start moving anything you need to keep from your university email and OneDrive account to a secure location outside of the University network. This might be particularly important if you need to save files for further studies or employment opportunities. 

For support with accessing these systems, please contact the IT Service Desk.

Suspending your studies

If you suspend your studies, you won’t retain all of your network access. You’ll be able to regain access once you re-enrol.

Access to the following services will end one month after your suspension date:

  • Manchester Met PCs or remote computing services 
  • On-campus WiFi (eduroam)
  • Library e-resources
  • Printing on campus
  • Any downloaded Office 365 apps (Please note that your email account and OneDrive will continue to be available, via office365.mmu.ac.uk)

Access to the following services will end six months after your suspension date:

You’ll receive several closure notifications via your University email account in the weeks leading up to your account closure.

What you need to do:
  • If you re-enrol within nine months of your suspension date, your data will still be waiting for you - see Re-enrolling, below.
  • If you will need access to any of your files in the meantime, we suggest that you save them to a secure location outside of the University network.
  • If you’re having trouble accessing your files or emails, please contact the IT Service Desk.
Re-enrolling:
  • You’ll be able to re-enrol around 4 weeks prior to the start of the next academic year. Contact the Student Hub for more information.
  • When you re-enrol, if it’s been less than 9 months since you suspended, all of your data, including OneDrive files and emails, will be retained. If it’s been 9-12 months, please contact the IT Service Desk.

Withdrawing early

When you leave Manchester Metropolitan University, your network and email accounts will be closed and eventually deleted.

Access to the following services will end one month after your withdrawal date:

  • Manchester Met PCs or remote computing services
  • On-campus WiFi (eduroam)
  • Library e-resources
  • Printing on campus
  • Any downloaded Office 365 apps (Please note that your email account and OneDrive will continue to be available, via office365.mmu.ac.uk)

Access to the following services will end six months after your withdrawal date:

You’ll receive several closure notifications via your University email account in the weeks leading up to your account closure.

What you need to do:
  • You’ll need to start moving anything you need to keep from your University email and OneDrive account to a secure location outside of the University network.

For support with accessing these systems, please contact the IT Service Desk.