Step-by-step guide to submitting an appeal

First, decide the grounds on which you wish to make your appeal. Appeals may be made under one of the following four categories:

Evidenced extension decision

You have submitted an evidenced extension claim and received an evidenced extension decision.

• You are not happy with an evidenced extension decision.
• You have 14 days to submit this type of Appeal after receiving this decision.

See the Assessments and Results page for more information.

Material irregularity

You have received your results.

• You feel there has been an error by the University, or some other issue with the conduct of your assessment that has affected your result. (You cannot submit an appeal just because you are not happy with your results or think you deserved a higher mark)
• You have 14 days to submit this type of appeal after receiving your results.

See the material irregularity page for more information.

Academic misconduct

You are alleged to have committed academic misconduct.

• You disagree with the decision made following an allegation of academic misconduct
• You are not happy with an academic misconduct decision, for example a finding of plagiarism.
• You have 10 working days to submit this type of appeal after receiving your academic misconduct decision.

See the academic misconduct page for more information. Follow the instructions on Appeal against academic misconduct.

Appeal against withdrawal

You have been withdrawn from your course by the University.

• You disagree with the University’s decision to withdraw you from your course.
• You have seven days from the date of your withdrawal letter to submit this type of appeal.

Visit Appeals against withdrawal for more information.  

Current student

• Case request form (internal)

You will need your Student ID and course details to complete this form. 

This form does not work with mobile devices. 

If you have problems with the form or need to add more information, email [email protected]. 

Please do not submit another form to provide evidence.

Former student or no IT access

• SCM case request form

You cannot attach evidence to this form.  

If you have evidence to submit, you must email [email protected] quoting your case number and student ID.

You will need to confirm that you have read and understood our privacy notices before you can submit the appeal form

student complaints and appeals

How to complete the forms

Once you have accessed the form, select appeal from the case type drop-down and enter your details.

You will also need to: 

• confirm if you are disabled or have a specific learning difficulty (such as dyslexia) or a long-term health condition that you believe is relevant to your case, and provide evidence of this
• attach any other relevant evidence you might have. If you wish to add multiple files, first save and name them all in the same location on your device, then use ctrl and left mouse click to select multiple documents

Remember to include your case number and student ID with any evidence so we know what it relates to.

When you select the grounds for your appeal, you will be asked to: 

• list any assessments that you are appealing, including module name and code
• explain what has happened in the personal statement box
• state what outcome you want in the expected outcome box, such as a further uncapped assessment attempt. 

Remember, it’s your responsibility to prove why your appeal should succeed.

Contacts and support

If you need any further help or advice in completing these forms the Students’ Union offers free impartial advice.

• 0161 247 6533
• [email protected]
• Students’ Union advice centre

If you are happy that you have included all relevant information, you can submit your form by clicking “create case”.

You will receive an email notification with a new case number for your appeal.

Please ensure you include your student ID number when contacting Student Case Management to avoid any delays in responding to your queries.

Once your academic appeal has been received, it will be considered by the Student Case Management Team.

There are three potential outcomes:

• There is sufficient evidence to uphold your appeal: this can be addressed informally and without the case being considered by a panel. You will be informed of this and your appeal will not proceed to a university appeal panel unless you request this.
• There is insufficient evidence to uphold your appeal: Your appeal will automatically be referred to a university appeals panel for further consideration. You will be informed of this and will be asked if you would like to provide any further evidence.
• Your appeal is not upheld: In some cases, it is not possible for an appeal to be upheld because of the University’s regulations. You will be informed of this and your appeal will not proceed to a university appeal panel unless you request this.

If your case is referred to a university appeals panel, for consideration the information on your appeals form including the supporting evidence, and any decision that you may have already received from the Student Case Management Team, will be taken into account.

Your appeal may also be pended and further evidence may be requested as part of this process.

Your appeal will either be upheld, part upheld or not upheld by the university appeals panel. You will receive an initial short summary email decision informing you within seven days of the panel’s decision. 

You will receive a full draft outcome report within 28 days giving further details including the reasons explaining the panel’s decision. This will be sent to you by email and post. 

If you are not happy with this outcome, you may be able to request a review. Reviews can be requested on the following three grounds:

• That the correct procedures were not followed in the consideration of your case through the earlier stages of the appeal procedure
• That the outcome of the formal stage of the academic appeals procedure was not reasonable
• That there is new material evidence that for good reason was not available at the earlier stages of the procedure

If you decide to request a review, it may be useful to consult the Student Union Advice Centre:

• Tel: 0161 247 6533
• Mail: [email protected]
• Web: www.theunionmmu.org/your-advice-centre/

To request a Review of your Appeal you need to complete a Review Request Form within 14 days of the date of your draft outcome report - instruction on how to do this will be included in your outcome letter.

Please email [email protected] if you have any questions or difficulties.

Your case will be considered by a reviewing officer. The reviewer will be an academic head of department who has had no prior involvement in your case. 

The outcome of the review will normally be communicated to you within 28 days of the Student Case Management team receiving your request for a review.

You will also receive a completion of procedures notification with the outcome, which allows you to take your appeal to the Office of the Independent Adjudicator should you wish.

This is the end of the University’s appeals procedure.