Advice for family, friends and carers who are concerned about one of our students
We understand there may be times when you want to contact your student and are unable to do so. You may also be concerned about them and want to speak to someone at the University about their wellbeing. If this is the case, then this advice explains how we will engage with you and with your student.
Almost all of our students are legally independent adults. This means that, except in very exceptional circumstances, we need their consent to be able to talk to anyone outside the University about them. It even means that we can’t confirm that they are enrolled with us as a student.
We do however recognise that parents and others often have real concerns about a student, so this page includes information about what we do to protect the student and respond to the concerns of those who care about them.
Read our privacy statement for students.