How our student welfare team can support you

We hope your experience with us is a positive one, but we know that sometimes students are affected by challenging personal circumstances or difficult situations. Our specialist Student Welfare team is here to ensure you get the right support, guidance and practical advice when you need it. 

What can we support you with? 

  • Bullying and harassment

    Repetitive and intentional negative behaviour towards another person. This can be physical or verbal and could be in person or through remote communication such as phone, social media, etc. Examples may include:

    • Spreading malicious rumours
    • Unfair treatment
    • Regularly undermining someone
    • Intimidation.
  • Discrimination and victimisation

    Discrimination is when a person feels they have been treated differently from others in a disadvantageous manner. Discrimination based on protected characteristics is against the law, however, discrimination for other reasons not connected to a protected characteristic is not considered unlawful but may still be grounds for a complaint. 

    Victimisation is when someone is treated less favourably after a discrimination complaint. This can be in person or through remote communication such as phone, social media, etc.

    Examples include:

    • Not being given the same opportunities as others
    • Being labelled a troublemaker
    • Not being permitted to do something that others are doing.
  • Domestic and relationship abuse

    A behavioural pattern used by one person to maintain power and control over another person in an intimate relationship.

    Intimate relationships include:

    • Current partners
    • Ex-partners
    • Parents and family members or individuals who share parental responsibility for a children.

    There is no requirement to be living in the same household. It can be physical or verbal and could be in person or through remote communication such as phone, social media, etc.

  • Hate crime and hate incidents

    A hate incident is any non-criminal behaviour motivated by hostility or prejudice based on a person’s characteristics or perceived characteristics including:

    • Race
    • Religion
    • Sexual orientation
    • Trans identity
    • Disability
    • Subculture.

    Not all hate incidents will amount to criminal offences, but it is equally important that these are reported and recorded. 

    A hate crime is defined as any criminal offence which is perceived by the victim or any other person to be motivated by hostility or prejudice based on a person’s characteristics or perceived characteristics as already stated. This can be physical or verbal and could be done in person or through remote communication such as phone, social media, etc. This includes any offence to a person or property motivated by hostility or prejudice. 

  • Honour-based violence and forced marriage

    Honour-based abuse and violence are defined as incidents used to control behaviour within families or other social groups to protect perceived cultural and religious beliefs or honour. Forced marriage is defined as a situation where one or both people do not or cannot consent to the marriage and where pressure or abuse is used to force them into the marriage. This could be in person or through remote communication such as phone, social media, etc.

    Examples include:

    • Forced marriage
    • Virginity testing
    • Enforced abortion
    • Female genital mutilation
    • Physical, sexual and economic abuse and coercive control.
  • Sexual harassment

    Sexual harassment includes a wide range of behaviours that create an intimidating, hostile, embarrassing, humiliating, degrading or offensive environment for the recipient. Any unwanted conduct of a sexual nature can be verbal, psychological or physical.

    Examples include:

    • Sexual comments or noises like catcalling and wolf-whistling
    • Sexual gestures and innuendos
    • Being sent unwanted messages like ‘sexts’ or sexual images including photographs
    • Unwanted physical contact, exposure or ‘flashing’
    • Revenge porn
    • Up skirting.
  • Sexual violence

    Sexual violence is defined as any unwanted physical sexual activity. This could be in person or through remote communication such as phone, social media, etc.

    Sexual violence can include:

    • Rape
    • Assault by penetration
    • Sexual physical assault
    • Coercing someone to engage in sexual activity or forcing them to without consent.  

    You can go to the monthly sexual violence support drop-in for information, advice, support or just someone to talk to about any form of sexual violence, harassment, abuse, or rape.

  • Spiking

    Spiking can be carried out by putting alcohol or drugs in another person’s drink or body without their consent. ‘Needle spiking’ is when somebody is injected with drugs without their consent.

    Signs of spiking:

    • A change in the appearance or taste of your drink
    • Feeling confused
    • Nausea or vomiting
    • Hallucinations or paranoia
    • Disorientation
    • Loss of ability to communicate properly
    • Unconsciousness.

Report an issue

The easiest and most direct way to receive support from the Student Welfare team is by submitting a report on Report and Support.  You can choose to report anonymously or provide your details and a trained advisor will contact you to talk through your options and arrange further support. You can report something that has happened to you, or if you’re concerned about a friend. 

After we receive your report, we’ll arrange to meet with you so that you can make informed choices about the way forward.  This could be internal support from the University or we can refer you to some specialist support from external agencies. We’re here to help, listen and provide advice. 

Your report is completely private and we will only share information where we feel it’s necessary to talk to colleagues about putting support in place. Take a read of our Student Welfare Privacy statement