Student case management support

There are a number of guidance documents, regulations and university services that we most frequently refer students to for help, advice and support which you may find useful. On this page, we have included signpost links to help you find what you need.

The formal university regulations for assessments, academic appeals, the withdrawal process and the student complaints procedure are held on the Student Hub.

Below are a series of links to some of the University services that we most frequently refer students to for further help, advice or guidance. These may be helpful for you:

• Student Code of Conduct
• Students’ Union Advice Centre - for independent, impartial advice
• Counselling, Health and Wellbeing Service - a team of trained counsellors and mental health advisors who can help students experiencing issues such as anxiety and other mental health issues
• Disability Service - support for students who have or may have a disability or long-term health condition which may affect their studies 
• Student Financial Support Team - for help and advice regarding finance
• Student support officers - for advice and guidance on any aspect of university life and your studies
• International team - information and support for overseas students