Introduction

At some point, you may need immediate financial support to help with a specific crisis. You could have completely run out of money and can’t buy food, or be facing an unexpected cost you cannot afford.

We can provide urgent, one-off financial support in certain situations. Find out what’s available, who is eligible and how to apply.

How it works

Eligibility

All our students can apply.

You must show that you have very little money in your bank account to be considered for emergency support.

You can also apply if your student loan is delayed and need help until it arrives.

You may also contact us if you need help with an unexpected, emergency cost you cannot afford. 

Not all applications are successful. We can only help students in very urgent need.

If you currently have money but think you might struggle with your living costs during the year, you can apply for Day to Day Support instead.  

Applications

To apply, you must call the Student Financial Support Helpline on 0161 247 1045.

We will ask about your circumstances. We need to understand your financial situation to provide the best support. 

After our conversation, we may email you a short application form to complete as soon as possible. 

If you request emergency support more than once a year, we may instead invite you for a meeting to discuss your finances, or offer advice on other support.

Emergency financial support can be offered throughout the year, if we have available funding.

Assessment

We can normally issue emergency support on the same day you contact us. It may take longer in complex cases, up to five working days. When you call, we will advise how long our decision is likely to take.  

We assess each application using detailed assessment guidance. We have strict rules about what we can and cannot include in our assessments, so we may not be able to consider every cost in your application.

We will check your bank balance before providing support. If you are applying due to a specific event or cost, we may also ask for further evidence. 

Once your application has been processed, we will email you a decision. 

Payments

If your application is successful, you will get either: 

  • a £50 supermarket voucher to help with the cost of food and essentials 
  • a short-term, interest-free loan of up to £240, to be repaid next time you receive an instalment of your maintenance loan 
  • a small cash payment to help with a specific emergency that cannot be resolved by issuing supermarket vouchers