Artisan Heights

Getting there

Details about the arrivals process will be made available on our online welcome platform over the summer months. Instructions about how to access this will be emailed out to all residents once all accommodation details have been finalised.

Keys

On arrival, you will receive an access card for your room. If you lose this, you will need to report it to the accommodation reception where a replacement key will be issued.

Please note, there will be a charge incurred to replace any lost or damaged keys and access cards.

Accommodation reception

The Student Living reception is open 24 hours a day, seven days a week.

Tel: 0161 247 2777

Email: [email protected]

Fire evacuation

In the event of a fire alarm being raised you should evacuate promptly to the bridge in front of the building to the right.

Failure to evacuate your accommodation building when instructed may result in disciplinary action being taken against you.

If widespread evacuation is necessary, you will be instructed to move out of the accommodation courtyard.

If you hear the fire alarm sound in another flat, please inform security immediately. You are safe to remain in your own flat but may evacuate if you wish.

Communal facilities

In Artisan Heights there is a 1st floor and 32nd floor common room, encompassing study space, pool table, table tennis, a cinema, meeting rooms, TV Room and a Karaoke room. There is also a gym available at Bridgewater heights.

To use the gym, you will need to sign a disclaimer from reception prior to using for the first time. 

You will also need to book the TV room from reception if you wish to use it.

Internet

Glide Gigabit service is superfast and is included in the hall’s fees. It’s possible to connect up to 25 devices with Glide’s free ‘Home Network’ service, which allows your devices to connect to each other, whilst remaining private from your neighbours.

Glide provide both wired and wireless internet access in your room. The Glide Gigabit service will deliver speeds of:

Up to 1Gbps on the wired connection

Up to 250Mbps on the wireless service

You can visit Glide’s help and support page, which offers lots of useful guides to support you getting on-line at https://my.glidestudent.co.uk/support

It is easy to register and get connected, but if you need support at any stage, Glide’s Service Desk is open 24 hours a day, 365 days a year and will be happy to help. You can make contact via:

Email: [email protected]

Tel: 0333 123 0115

Maintenance repairs

Please report any maintenance issues to [email protected]. In an emergency, such as loss of all water or power, floods, gas leaks or persons trapped in lifts please go directly to the accommodation reception or telephone 0161 247 2777.

Flat inspections

You are responsible for keeping the communal areas of your flat and your bedroom clean and tidy.

All areas of your house/flat (including your bedroom) will be inspected once per term and the dates will be emailed to you. The inspection is to check for cleanliness, health and safety and damages. If an area of your home fails its inspection due to cleanliness, you will be given 48 hours to clean the area, after which a second inspection will be carried out. If your flat fails the second inspection, then a cleaning contractor will be brought in and the cost of this will be passed on to you and your flatmates.

Cleaning equipment

There are shared living and kitchen facilities in Artisan Heights accommodation. Each apartment and townhouse is provided with a vacuum cleaner, dustpan and brush, mop and bucket, two recycling bins and two general waste bins.

Waste recycling

You need to dispose of all rubbish from your flat at the recycling point of your accommodation building.

Support and advice

The Residential Life team are there to offer you support and advice on any issues you may experience during your stay. If you would like a confidential drop-in session, contact your accommodation reception or alternatively email [email protected]

Laundry

Card operated washing machines and dryers are located in the Courtyards and next to reception located in Vine. Cards cost £2 to purchase, you can then top up online or via a machine. Laundry rooms are open 24 hours a day, seven days a week.

The Circuit app is also available, and provides an easy way to manage your balance and track your machine use. Click here to learn more.

Doctor

As a student living at Manchester Met you must register with a local doctor in order for you to receive treatment for any illness while you are at university. Your closest doctor’s surgery is The Arch Medical Practice. You can find other doctor’s surgeries using the NHS Service Search.

Dentist

It important to register with a local dentist when living at Manchester Met. You can find other dentist’s surgeries using the NHS Service Search. You may also be eligible for discounted NHS dental charges by applying for a HC2 or HC3 form, learn more about the NHS Low Income scheme here .