Summary

Manchester Met and the Institute of Place Management

Manchester Met’s researchers have been studying changes in the retail sector and shopping spaces such as town centres since the 1980s.

They have produced over 300 academic articles, winning major prizes and awards as well as completing applied research projects for the private, public and third sectors.

Since 2006, this research has been carried out through the Institute of Place Management (IPM).

Most recently, the IPM’s focus has been on high streets and town centres - enhancing their vitality and viability, improving stakeholder collaboration and encouraging more evidence-based decision-making.

High streets have been major contributors to local economies, as well as helping shape the culture and identity of communities. 

Many of these spaces in the UK are now in decline - under pressure from economic downturns, out-of-town retailing, and the rising popularity of online retail.

The research conducted through the IPM research projects has both investigated and influenced local and national policy.

Projects

High Street UK 2020

The ESRC-funded project addressed concerns that retailers and others responsible for managing change on the high street lacked evidence for making informed decisions.

Researchers worked with ten UK towns to develop a set of criteria that can be used to analyse and identify opportunities to improve high streets, as well as other smaller centres.

They identified a longlist of 201 factors that impact the vitality and viability of a town or city centre, including:

  • changing opening hours to better meet the needs of the community
  • improving customer service at the town-level rather than for individual retailers
  • the location and quality of car parking  

The IPM then convened panels of experts to prioritise the list, taking account of potential impact and how much control local stakeholders would have over a particular measure.

The project’s findings were published in a special issue of the Journal of Place Management and Development.

Bringing Big Data to Small Users

The Innovate UK-funded project is a collaboration between the IPM, Springboard, Cardiff University and MyKnowledgeMap.

Researchers analysed a large volume of Springboard’s footfall data showing centre activity patterns for 150 town and city centre locations across the UK.

Unlike planning classifications, activity data shows how people are using an area, which helps to track changes in consumer behaviour and the impact of any place interventions.

The analysis revealed four ‘footfall signature’ types:

  • comparison shopping towns
  • holiday towns
  • speciality towns
  • multifunctional/community/convenience towns

This work also led to the development of a place management information system and a dashboard product, which were built by technology partners MyKnowledgeMap.

The tools give stakeholders the ability to make evidence-based forecasts when trying to boost local economies, tourism, services and other aspects.

Featured research outputs

Funders

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Related projects