IMPORTANT: Fake emails about Microsoft Account closures and student tuition fees

We know some of you are getting fake emails about Microsoft Account closures and Student Tuition fees.

If you receive either of these emails:

• Don’t click any links. Just delete the email. If you do this, you don’t need to report it.
• If you clicked a link, please contact the IT Service Desk to report it using the channels listed below.
• Do not make any payments if requested via email. If unsure, get in touch using the channels listed below.

Stay safe by reading our guidance on common scams, including tuition fee payment scams and student loans fraud.  Please ensure you are only making the payments via our payment partner, Flywire.

Updates to this incident can be found on our service status page listed below.

IT Service Desk team:

• Call us: 0161 247 4646
• Chat with us: manmetchat.mmu.ac.uk
• Use self-service: assist.mmu.ac.uk
• Service Status: servicestatus.mmu.ac.uk
• Visit our website: www.mmu.ac.uk/itd

If you need help paying your fees or require advice, please contact our Collections and Recovery team:

• Call us: 0161 247 1852
• Email us: [email protected]