Privacy notice for the Library Service
This Privacy notice explains who we are, how and why we collect and use personal information about you, what personal data is collected and held about you by Manchester Metropolitan's Library Service, our purposes and lawful bases for processing, who we share your personal data with, relevant retention periods, and how you can exercise your privacy rights.
Who we are
The purposes of the processing
Your information will enable us to:
Use of personal data | Lawful basis |
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The data we collect, process and retain is for the purposes of offering a library service, which includes:
We may also use your data for research purposes. Research is only conducted where appropriate assessments are made to ensure full compliance with the current Data Protection legislation, and minimal impact to the data subject. |
Article 6(1)e – Processing is necessary for the performance of a task carried out in the public interest. |
Careful analysis of the data we collect enables us to look at new and exciting ways to deliver services and resources to help you to succeed. In a fast-changing environment, analysis of our performance and the needs of our many user groups is important if we wish to meet your high expectations. We use aggregated data for this purpose. We use it to mitigate inconsistencies and insufficiencies in service provision to all groups at risk of not fulfilling their potential. We do not publish or broadcast personal data in our analyses and we anonymise all individual data at the earliest stage possible in processing. We aggregate this anonymised data to preserve the privacy of all data subjects. |
Article 6(1)f Legitimate interests.
The processing of your personal data may be necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or by fundamental rights and freedoms which require protection of personal data. |
To meet statutory obligations regarding equality and diversity, we may at times share engagement and usage data with other departments within the University. This can involve combining Library usage statistics with protected data held by the University. The purpose of the processing is to ensure that Library services and resources positively contribute to student attainment and success; regardless of disability, ethnic origin etc. Personal and protected data is used as a building block in this process and it is aggregated to build a better picture of how the Library contributes to the success of groups with protected characteristics. Individual data is never published nor is it shared further. The aggregated outcomes are used internally for strategic service development and improvement. |
Article 9(g): Required for reasons of substantial public interest, on the basis of Union or Member State law. |
If you contact us, we may also keep a record of that correspondence.
The recipients or categories of recipients of the personal data
Data retention
Your personal data are only retained for as long as it is necessary in accordance with the University’s Retention and Disposal Schedule. Specifically, we will retain your membership personal data for:
Record | Retention Period |
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Records documenting the authorised use of the University library and library services | Data held for duration of registration plus three years, after which point it is anonymised. |
Further retention periods in relation to entry and exit logs to the library, complaints records and customer feedback can be found in the University’s Retention and Disposal Schedule.