Archer, D., Jagodziński, P., Jagodziński, R. (2021) 'Activity Types and Genres.' In Haugh, M., Kadar, D.Z., Terkourafi, M. (ed.) Cambridge Handbook of Sociopragmatics. Cambridge University Press, pp. 206-226.

Archer, D., Grainger, K., Jagozinski, P. (2020) 'Introduction: Politeness in Professional Contexts.' In Archer, D., Grainger, K., Jagodzinski, P. (ed.) Politeness in Professional Contexts. John Benjamins,

Archer, D. (2020) 'The value of facework in crisis negotiation: with a focus on barricade situations.' In Archer, D., Grainger, K., Jagodzinski, P. (ed.) Politeness in Professional Contexts. John Benjamins,

Archer, D., Lansley, C., Garner, A. (2020) 'Keeping airports safe: the value of small talk.' In Archer, D., Grainger, K., Jagodzinski, P. (ed.) Politeness in Professional Contexts. John Benjamins,

Jagodzinski, P. (2020) 'Towards folk pragmatics of call centre service encounters.' Politeness in Professional Contexts. John Benjamins,

Jagodzinski, P., Archer, D.E. (2018) 'Co-creating customer experience through call centre interaction: Interactional achievement and professional face.' Journal of Politeness Research, 14(2) pp. 257-277.

Archer, D.E., Jagodzinski, P. (2018) 'Applying (im)politeness and facework research to professional settings: An introduction.' Journal of Politeness Research, 14(2) pp. 167-178.

Archer, D., Jagodziński, P. (2015) 'Call centre interaction: A case of sanctioned face attack?.' Journal of Pragmatics, 76pp. 46-66.

Dylewski, R., Jagodzinski, P. (2012) 'Lexical borrowings and calques from African American slang in polish youth slang - A study based on a selected internet forum.' Studia Anglica Posnaniensia, 47(4) pp. 113-132.