Knowledge platform: operations and digital transformation

About our research

Digitisation can alter social and business processes. It brings many opportunities, but also new challenges.

Our diverse research areas highlight our dedication to understanding and addressing critical challenges. We work across various disciplines and sectors, including:

• management – focusing on conflict resolution, leadership styles, and team performance in temporary organisations
• technology – exploring the impact of augmented and virtual reality (AR/VR), blockchain, and artifical intelligence (AI) on business and society
• data analytics – developing models for decision-making in various fields
• engineering – investigating sustainable supply chains, data-driven decision analysis, and sociotechnical decision-making
• built environment – examining sustainable systems, infrastructure value, and human-centered design
• business – researching agile methods, knowledge hiding, innovation implementation, and the use of AI in higher education

Our research objectives

Transforming experiences with emerging technologies

• To explore the organisational and social implications of digital technologies such as AR/VR, blockchain, and AI, analysing their impact on business models, societal structures, and user experiences.

Data-driven insights for sustainable systems

• To develop and validate data-driven decision analysis models across diverse fields such as transport, engineering, energy, and supply chains, promoting sustainable operations, efficient resource management, and informed decision-making.

Human-centered design for built environments

• To investigate the integration of intersectional thinking and human-centered engineering principles into the design and management of built environment systems, aiming for sustainable, regenerative, and equitable infrastructure with tangible benefits for communities.

Optimising performance in dynamic teams

• To empirically assess the effectiveness of conflict management and relational leadership styles in enhancing team performance within temporary organisations, considering the unique challenges and opportunities of these dynamic environments.

Unlocking innovation potential

• To examine the challenges and opportunities surrounding knowledge hiding in the global supply chain
• To analyse the impact of general-purpose technology innovation and strategy as practice approaches on SME innovation implementation
• To explore the potential of AI to enhance and transform higher education learning experiences.