Records management is defined as the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records, BS ISO 15489-1:2016.
Records management covers the management of records in all formats, including electronic records and physical records.
The core concept of records management is records and information lifecycle management. This approaches the management of records and information throughout their conceptual lifecycle. In this lifecycle, records and information have four distinct lifecycle stages.
- Creation, capture, or receipt
- Active-use
- Inactive-use
- Disposal