Professor David Bamford
Professor David Bamford
Professor of Operations Management, Research Lead - Department of Operations, Technology, Events and Hospitality Management (OTEHM)
My profile
Biography
Professor David Bamford is an experienced industrialist/academic who has published over 250 articles, book chapters and reports as well as presented widely on his topics to both academic and practitioner audiences. His multiple publications include three co-authored books: i) Managing Quality (2016); and ii) Essential Guide to Operations Management (2010 & 2023). David has worked with multiple Higher Education institutions: Harvard University; University of Edinburgh; University of Manchester, Lancaster University; University of Birmingham; Queens University, Belfast; The Open University; University of Huddersfield.
David’s academic activities are under-pinned by a strong industrial and commercial background which, following initial qualifications in mechanical engineering and management led to roles as Quality Manager, Shift Manager and Operations Manager. The final position was created to manage pharmaceutical manufacturing and assembly operations for exponential sales growth and involved establishing complex logistical relationships with worldwide suppliers, contractors and customers.
An opportunity to study for a sponsored PhD led to a change in direction and David joined Manchester Business School in 2000. His many teaching/programme administrative activities have included: Director - NHS Leadership Programme, an MSc programme for senior NHS Directors in partnership with PriceWaterhouseCoopers and Harvard University; University lecture programmes in Operations Management (MBA and BSc); Operations Improvement (MBA); Supply Chain Management (MSc and MBA); Quality Management: Concepts & Practice (BSc & MSc); Quality Management: Tools & Techniques (BSc); Business Improvement Tools & Techniques (MSc); Organisational Change (MSc).
Words of wisdom
‘The ability to predict provides the ability to control’ (Auguste Comte, 1848).
Prizes and awards
Research
2021 Emerald Literati Awards - Outstanding Paper: ‘Papalexi, M., Bamford, D, Breen, L., (2020) Key sources of operational inefficiency in the pharmaceutical supply chain, Supply Chain Management: An International Journal, Vol.25, Iss.6, pp.617-635’
2019 Best Paper Award - University of Huddersfield Research Conference: ‘Papalexi, M., Cheng, S., Dehe, B. and Bamford, D., (2019), ‘The use of social media and its use in the research lifecycle’,
2017 Emerald Literati Network Awards for Excellence: Paper ‘Service quality at the London 2012 games - a Paralympics athletes survey’ in International Journal of Quality & Reliability Management, selected by the journal’s editorial team as a Highly Commended paper
Innovative Partnership Award: (University of Huddersfield) for work with South West Yorkshire Partnership NHS Foundation Trust, 2015
Economic and Social Research Council (ESRC) Award: Knowledge Transfer Partnership award for the ‘Best Application of Social or Management Science’ 2010
Technology Strategy Board ‘Best Partnership Award’: North East England 2010. The award recognises the best innovation-led research partnership
Teaching
Manchester Metropolitan University – Staff awards 2021: nominated for: Leadership Award; Industry/Business Collaborator of the Year Award
University of Huddersfield, ‘Thank You’ Awards: 2018, 2017, 2016, 2015
Manchester Business School Teaching Excellence Award: University of Manchester, 2011
o Commended for the excellent formal feedback received from MBA students on the ‘Operations Management’ course
Manchester Business School Teaching Excellence Award: University of Manchester, 2010
o Commended for the excellent formal feedback received from MSc students on the ‘Organisational Change’ and ‘Strategic Process Improvement’ courses
Distinguished Achievement Medal – Teacher of the Year: University of Manchester 2009
o Commended for: “successfully incorporated a number of new and exciting methods to aid the learning process which not only bring the subject to life, but also introduces an element of fun and engagement for students”.
Manchester Business School Nomination for National Teaching Fellowship: Individual Award 2007
Teaching Excellence Award: University of Manchester 2006
o Commended for: “your work on the NHS Leadership Programme; the excellent feedback from students and colleagues; your range of teaching innovation”. The award came with a grant of £5,000 for teaching and career development.
Membership of professional associations
Fellow of the Higher Education Academy (FHEA) from 2013
Chartered Manager (CMgr) from 2018
Member of the Chartered Management Institute (MCMI) from 1997
Impact
Knowledge transfer has been at the centre of David’s career strategy. It provides a focus and direction for his research, grant applications, publications, teaching, and major administrative roles. Through it he has a significant involvement in knowledge creation and transfer in conjunction with various partner organisations, such as the UK Foreign and Commonwealth Office, the NHS, Deloitte, PricewaterhouseCoopers, The Manufacturing Institute. David has also led related modules in Executive Education, working with companies such as TATA, BP, JCB, BAE, etc.
Consultancy and advisory roles
Rail Management Training for the Colombian Government (Transport)
• Successful tender to the UK Secretary of State for Foreign & Commonwealth Affairs as represented by the British Embassy in Bogota, Colombia (Colombia Prosperity Fund Programme).
• Production, facilitation and delivery of 28-hours of ‘Rail Management Training for the Colombian Government’ spread over four-days in Bogota, Colombia, providing a credible course for participants that capitalises on UK rail expertise. The course was delivered at Javeriana University in Bogota.
COMMUNICATIONS / PRESS
• The following are the evidenced formal communications and press pieces following the successful training partnership and delivery:
• El Tiempo on the Sunday Edition
https://www.eltiempo.com/bogota/trenes-de-cercanias-la-revolucion-econo…
• Universidad Javeriana, Bogotá, Colombia
https://www.javeriana.edu.co/noticias/noticias?aID=11449513&tID=22767#…
• Manchester Metropolitan University
https://www2.mmu.ac.uk/news-and-events/news/story/12049/
• Railway Gazette International published the press release
https://www.railwaygazette.com/research-training-and-skills/universitie…
• Greater Manchester Chamber of Commerce, Strategy for Breakfast, keynote speaker, 13 Nov 2019
• https://www.eventbrite.com/e/strategy-for-breakfast-with-professor-davi…
• Journey to Excellence, True North Excellence, July 2019
Manchester UK, Topic: Why process excellence transformation fails in organisations, keynote speaker, *All expenses paid, https://jte2019.com/
Keynote Activity
• Keynote speaker – Strategy for breakfast? Made Smarter Induction Day 1: Measuring Good Dividends
• Keynote speaker – Promotion of Management Knowledge Transfer Partnerships - invited by the ‘Knowledge Transfer Network’ to create content for national marketing campaign promoting Management KTPs.
• Rail Management Training for the Colombian Government, Successful tender to the UK Secretary of State for Foreign & Commonwealth Affairs as represented by the British Embassy in Bogota, Colombia (Colombia Prosperity Fund Programme).
• Keynote speaker – Greater Manchester Chamber of Commerce, Strategy for Breakfast, November 2019
• Keynote speaker – Journey to Excellence, True North Excellence Annual Conference, July 2019, Manchester UK, Topic: Why process excellence transformation fails in organisations
• Invest Northern Ireland, Belfast, invited session on ‘Cultural change and leadership: the competitive edge?’
• Magnificent Seven Management Training Programme: Led the bid and the delivery team for the 5 year NHS Development programme for South West Yorkshire Primary Foundation Trust
• Leadership in the NHS Session (delivered twice per year over 5 years) Led and facilitated pre, during and post-delivery design days with BP senior executives
• Cummins Turbos, Innovation Management in the 21st Century
• NHS – Magnificent Seven Progarmme Pilot Leader: Module leader for ‘Leadership’ session
• JCB Ltd, Operational Excellence Module: Module Leader
• Invited Guest Speaker at Regatta Ltd Annual Conference, session on ‘The Challenge of Operational Excellence’
• ‘Open Programme’ High Value Manager Module on Operational Excellence (multiple deliveries per year)
• Pearson VUE, Operational Excellence Module: Programme Leader; Two-day programme developed for SITA Ltd, as part of their ‘High Value Managers’ course
• SITA Ltd, Operational Excellence Module: Programme Leader; Two-day programme developed for SITA Ltd, as part of their ‘High Value Managers’ course
• Brunner Mond, Operational Excellence Module: Programme Leader; Two-day programme developed for Brunner Mond, TATA Group, as part of their ‘High Value Managers’ course
Projects
Government and industry projects
David is a leader within the UK in Knowledge Transfer Partnerships (KTPs). Find below brief details of the impact of the specific programmes, including substantial savings and other benefits.
KTP: ‘Transport information digitisation’, Rasic Ltd
(Grant Holder: £160,000/ Primary Investigator), from Jan 2020
KTP – Rasic Ltd, Nov 2020 to Oct 2022
Their deployment of the Rail Demand Information System (RDIS) will be the fastest ‘national’ deployment of a system in the history of UK rail. Need to address their organisational structure, strategic thinking and tactical decision-making when bringing products to market and establishing operationalisation routes. This will address inefficiencies, eliminate waste, duplication and improve product value via process optimisation, their digital agility, and future competitive advantage.
RKE: Enhanced SCRUM methodology, Deluxe Beds
(Grant Holder: £16,000/ Lead Academic), from Apr 2020, 6 months
Deluxe Beds, Huddersfield: Improved Operational Agility Utilising SCRUM - Partially IIEF Funded. Due to COVID-19 causing supply chain disruption and a temporary production shutdown the project takes the opportunity to focus on developing business resilience and enhancing operations systems.
KTP 11885 – Russell IPM Ltd, Jan 2020 to Jan 2022 (£160,000)
Dr Iain Reid and Professor David Bamford have partnered with agriculture company Russell IPM and been awarded funding for a 30 month project. The Knowledge Transfer Project will adopt Industry 4.0 thinking to design a transformed manufacturing system using operational agility, mass customisation, simulation modelling, intelligent supply chain methodologies and decision support systems. All focused on developing smarter business operations for Russell IPM.
Deluxe Beds: Improved Operational Agility Utilising SCRUM - Partially IIEF Funded (£15,000)
Deluxe Beds, Huddersfield, in strategic collaboration with Manchester Metropolitan University. The initial plan was to focus on operations efficiency utilizing an enhanced SCRUM methodology through the ‘Research and Knowledge Exchange’ funded scheme. However, due to Covid-19 events causing supply chain disruption and a temporary production shutdown the project took the opportunity to focus on developing business resilience and enhancing operations systems to keep serving customers. The link on Deluxe Web site: https://deluxebedsltd.com/2020/05/12/collaboration-with-manchester-metr…
KTP: deliver improved Operational Agility, Deluxe Beds
(Grant Holder: £123,000/ Lead Academic)
Deluxe Beds Ltd is a UK based beds and mattress manufacturing company located in Huddersfield, West Yorkshire. Deluxe has a turnover of £6.2M and employ 93 personals (including part timers). The KTP project delivers improved Operational Agility enabling the management team within the business to achieve their ambitious profitability targets. The project also present opportunities for identifying SCRUM thinking through developing bespoke learning solutions through ‘value optimisation’ and strategic process improvement.
Project Stefano (Building an IT infrastructure to transform the Rail Industry’s capacity for innovation)
(£40,000/Lead Academic)
InnovateUK = Project Stefano; part of a joint £1.7M project with the University of Huddersfield ‘Institute for Railway research’. The Business School elements = Project Case Study; Thought Leadership; Mapping the Research Agenda; Stakeholder Management; Future Funding. Communication and Dissemination: Project journal; Lessons learnt log. Exploitation requirement: Accessing funding; Business models.
KTP: ‘Lean Law’: To create and embed service modularity in legal services through lean and agile practices in order to deliver significant business growth, LCF Law
(Grant Holder: £123,000/ Lead Academic)
LCF is a UK based law firm with expert solicitors in four locations across Northern England: Leeds, Bradford, Harrogate and Ilkley. With a £7M turnover.
Project = ‘Lean Law’: To create and embed service modularity in legal services through lean and agile practices in order to deliver significant business growth.
The legal profession is traditionally conceived of as slow-moving, incremental & conservative (Sieh, 2010). As a result there are a number of opportunities to develop service operations within the legal profession including: increased client demand for ‘better’ service quality, lower cost & the concept of fixed fee. To remain competitive law firms will need to better understand their business. With better skills & techniques in cost accounting, project management & workflow analysis (Tsolakis, 2014).
The KTP presents an opportunity for determining the specific knowledge gaps & developing bespoke learning
solutions & knowledge exchange with the team at the University of Huddersfield for practicing lawyers, with the emphasis on the following:
1. The concept of ‘Leaner Law’, supply chain design & simulation modelling, to improve efficiency & thereby profitability & growth.
2. Service modularity principles: to control variety & increase interchangeability in a turbulent environment.
3. Levels of customer contact (i.e., lots of face to face interactions) & changing delivery specifications (i.e., every case is different).
4. Improving professional service operations management - current processes emerge as a consequence of ‘professionals’ making judgments about what constitutes an appropriate outcome & process steps which are essentially fluid in character.
5. Using the KTP to convert some aspects of opinion based law towards a commodity basis.
6. Clear integration of their legal service, standard operating procedure & service operations into the strategic plan for business process development & customer relationship management. To allow for future increased volume, scale & variety of service provision & case management.
KTP: The transfer and implementation of agility system, tools and techniques to realise ambitious, business critical, lead time reduction, Reliance Precision
(Grant Holder: £123,000/ Lead Academic)
Reliance Precision developed and embeded new methods and systems for design, control, and execution of improved manufacturing systems and supply chains operationalisation. The new systems were fully integrated into the company and delivered a defined, quantifiable reduction of cycle time and increase in operational profitability. The close collaboration between the company and the University partner continue and the company’s continued transition towards being an evidence-based/research led business will be nurtured via the academic contacts.
The direct short to medium term effects of the partnership created the following outcomes for the company:
• The creation of a new way of working delivered significant turnover, growth and increased profits and enhanced the impact of current services;
• A shift from tactical delivery of components to longer term, strategic, facilitation of the company’s enterprise resources;
• Enhancement of the company’s reputation as a leader in the sector;
• Enhancement of the company’s relationship with a world leading academic group;
KTP: create and embed innovative management and business processes to enhance planning, design and execution of the supply chain, acdc Lighting
(Grant Holder: £123,000/ Lead Academic)
Throughout the KTP project, the company developed and embedded new methods and systems for design, control, and execution of improved supply chain and operationalisation.
The direct short to medium term effects of the partnership created the following outcomes for the company:
• Significant turnover, growth and increased profits and will enhance the impact of current services;
• Embedding knowledge and understanding of advanced supply chain application across the company and through the supply chain partners;
• Increased number of new customers and larger contracts with existing customers due to improved capacity, effectiveness and efficiency;
• Retaining and increasing the company’s market lead by providing solutions and services to customers that cannot be provided by their competitors.
Department of Health, NHS - Innovation Compass Research
(Grant Holder: £35,000 / Lead Academic / Supervisor)
Research investigation project to assess the evidence of impact for the Innovation Compass (an innovation assessment tool) across a representative section of the Yorkshire and Humber NHS Region. The scope of the research was to use a combination of Quantitative and Qualitative methodologies to assess impact. A number of CCGs and provider
organisations took part in the research.
London2012 Paralympics Research Project
(International Paralympics Committee Research Fellow, 2012-2013)
Research interests focused towards operations improvement strategies, specifically in: the application of Operations Management theories in the service sector; strategic organisational change; leadership and quality management; and sports operations management - led a research team at the London 2012 Paralympics which assessed athletes perceptions of the operational resources.
ESRC Knowledge Exchange Project: The dissemination and implementation of strategic Lean thinking and decision making optimisation within the NHS
(Grant Holder: £105,962 / Lead Academic / Supervisor)
This dissemination project will distribute further the findings and methodologies developed during five years of Knowledge Transfer Partnership (KTP) collaboration with the National Health Service (NHS), each funded in-part by the ESRC.
This project will sustain and disseminate among the network of NHS partners the methodologies to enable the implementation of Lean thinking within the areas outlined. Furthermore, from the three KTPs, it was established that internal decision making processes were often the bottleneck activity, and linked with the root cause of the waste as defined by the Lean paradigm (Bamford, 2010). The dissemination of these models and frameworks will enhance the transparency and the robustness of the decisions to streamline these processes and generate cost reduction. This project will show that by implementing a Lean approach the complex decision making processes can be challenged and improved.
Objectives and outputs
1. Design mechanisms to create a network in order to disseminate the bespoke decision making processes from NHS Bradford and Airedale to other NHS Trusts and organisations.
2. Tailor Lean thinking methodologies and models to disseminate them within logistics and transportation systems, strategy deployments and development of future NHS healthcare infrastructures.
3. Verify the conceptual models and frameworks robustness by supporting the decision making of other NHS Trusts in the UK.
Collaboration for Leadership in Applied Health Research and Care (CLAHRC) for Greater Manchester - NHS National Institute for Health Research (NIHR) and ten Greater Manchester Primary Care
(£731,087 - Lead Academic for Stroke Theme / Supervisor - Implementation of national stroke strategy)
The NIHR Collaboration for Leadership in Applied Health Research and Care (CLAHRC) for Greater Manchester was a partnership of NHS Trusts and the University of Manchester to carry out high quality applied NHS research and ensure that it is delivered to enhance patient benefit in the NHS. The work was focussed specifically on implementing evidence to benefit patients with stroke, diabetes, heart disease and chronic kidney disease, to develop and improve services for patients. Over five years the CLAHRC team worked as part of the NHS across the Greater Manchester conurbation to support staff and patients to enable change
Working with the NHS involved:
• Engagement of partners
• Facilitating communication
• Flexibility in adapting to local priorities
• Use of improvement approaches
• Emphasis on the use of data
• National engagement
• Working within the university
• Patient and public involvement
Key output from Stroke project was the GM-SAT Tool. Objective: To develop and embed the Greater Manchester Stroke Assessment Tool (GM-SAT), a structured evidence based needs assessment tool, in a community setting and its acceptability to stroke patients and their carers. Primarily assessing the needs of stroke patients six months post incident.
KTP: Multi-agency healthcare provision and premises provision, Bradford NHS Trust
(Grant Holder: £122,972/ Lead Academic / Supervisor)
The project helped the Trust to model, plan and embed the required health and social care services in the optimum location to meet the needs of the local population based on demographic and public health intelligence. This impacted the siting, design, construction timing and management of premises of demographic, epidemiological and sociogeographic changes affecting the future demand for healthcare provision, and resulted in major improvements in effectiveness, efficiency and quality of healthcare service provision. This project embedded a permanent change to the way premises and facilities were strategically designed and deployed.
This project gave the trust new tools and processes, e.g.:
• A transparent framework for the integration of services with partner organisations
• Centralised, comprehensive database of all facilities, premises and services
• Links into mapping tools to help in the siting of new premises and services
• Processes and procedures to integrate premises siting and attribute considerations into the operational planning of healthcare provision.
KTP: Business Strategy development, Bradford NHS Trust
(Grant Holder: £122,972/ Lead Academic / Supervisor)
There are no planning or modelling tools available for in use in NHS Trusts to help them to respond to the new and evolving performance measures, and in particular to respond to the changes in demand patterns for NHS treatment. Strategic planning is only done centrally, in London, and it needs also to be done at PCT level. Changes, eg in government policy, require changes to be made to the planning models used at departmental, PCT and Trust level (e.g. deep cleaning, single sex wards), so installing a planning system without embedding the expertise to develop and modify it would not be sustainable. Hence the tPCT needs new strategic tools such as:
• A map/model of future demand requirements
• A model of healthcare provision for the next five years
• A strategic healthcare capacity and demand forecasting model
• It also requires predictive flexibility in the developed capacity management systems.
The work carried out includes: (outputs in bold)
• reviewing and reporting on existing forecasting procedures and practices, with respect to best practice both within the NHS and elsewhere
• reviewing and reporting on future healthcare demand trends and predictions
• identification and implementation of quick fixes for “obvious” problems identified during the review and research phases
• researching and creation of business planning models for clinical specialties
• identification of the problems and issues associated with the adaptation of predictive capacity forecasting and utilisation methods
• the devising of a plan for a phased implementation of capacity forecasting and utilisation methods
• implementation of the plan, initially using pilot areas (either from within BAtPCT’s own autonomous provider organisation or from suitable Hospital Trust service providers to BAtPCT) for a proof-of-concept project. This will involve the adaptation and refinement and manipulation of forecasting models and service provision models
• roll-out of the methodology across BAtPCT and its service providers, which will involve the embedding of knowledge and expertise to create and modify models
• the creation of materials and infrastructure to enable the roll-out of the capacity forecasting and utilisation method approach within the wider NHS
KTP: Logistics and services review at Bradford NHS Trust
(Grant Holder: £112,973 / Lead Academic / Supervisor)
The project aims to increase the effectiveness and efficiency of healthcare provision by getting “the right patient, the right equipment, the right healthcare worker to the right place at the right time for the right treatment to be carried out in the right way.”
Bradford NHS Trust is benefiting as follows
• Expected direct overall saving in logistics conservatively estimated at £280,000 per annum (with more to follow subsequent to post-project roll-out across allied areas)
• improved health care service provision and improved access across all socio-economic and ethnic groups
• improved patient choice and experience
• accessible, up-to-date logistics management information
• an integrated logistics function with more effective use of resources
• overall improved health for the local populations
This Programme will help to maintain the first-hand involvement of the School and its staff in real management issues in an increasingly important area of management research (the healthcare sector). It will help to reinforce the development of its research interests in Operations Management in line with its strategic plans. Public sector organisations in general and the health sector in particular are of great interest to MBS, as they present an opportunity to adapt lessons learned in other settings to a developing field.
KTP: Improving transport services at NHS York Hospitals Trust (YHT)
(Grant Holder: £99,044 / Lead Academic / Supervisor)
The programme involved the development and application of process mapping, redesign, capacity management and performance measurement tools and techniques in a unique operating environment (public sector healthcare), which has an unusual combination of requirements and constraints.
There are many realised benefits of the project. The main achievement is the development of a detailed, fully informed Transport Specification to provide cost savings and support the activities of the Trust by improving efficiency and flexibility. Enhanced transport flexibility gives a number of significant benefits, for example a reduction in delayed discharges should enable;
1. Cost savings as patients will not spend unnecessary nights in hospital waiting for transport.
2. Reduced risk to the patient from spending fewer nights in hospital (reduced risk of re-infection, reduced risk of falling as the hospital environment is unfamiliar)
3. Transport available to transfer the patient to a more appropriate level of care
4. Improved use of resources
5. Reduced length of stay, therefore bed available for other patients
E.g. As a result of the redesign of patient services at Easingwold Satellite Renal Unit, there has been a measurable cost saving attributable to the project within the two years. The service was redesigned mid-way through 2005; there was a fall of 34% (£62,000) in the expenditure on patient transport for the renal unit between 2004/5 and 2005/6. A 15% fall in the cost of the hospital transport contract equated to an annual saving of £122,961 and a 50% fall in the level of ad hoc journeys equated to annual savings of £206,440.
Capacity issues at outpatient clinics – North Cheshire & Central Manchester NHS Trusts
(Grant Holder: £99,044 / Lead Academic / Supervisor)
The programme resulted in many successes, outlined below:
• Reduction in DNA rate in Medicine from 11.78% to 6.15% (by December 2005) and in Gastroenterology from 14.74% to 5.72% (by December 2005). This represents a cost saving of around £250,000
• Reduction in hospital-caused cancellations in General Medicine and Gastroenterology from 4315 to 247. This represents a cost saving of around £400,000
• Reduction in the number of patients that get more than 1 follow-up appointment.
• Reduction in Waiting List Initiative Clinics (which had previously cost the Trust £273,000 pa). These were necessary to add capacity to bring down waiting lists to below the required targets
• Implementation of Balanced Scorecard performance measurement system for the Outpatient Department. This facilitates the provision of focused, relevant management information in a timely manner to improve management decision-making
• The success and importance of the work has been recognised by inclusion in the Trust’s annual report
• A & E Department redesign for Pennine Acute Hospitals NHS Trust
Improve performance and resource utilisation in radiology service at the Pennine Hospitals NHS Trust
(Grant: £213,140/ Supervisor)
The programme resulted in many successes, outlined below:
• DNA (Did Not Attend) reductions, giving savings of £90K pa in Radiology
• In-patient Ultrasound wait reduced by 3 days (60%) – a saving of up to £890K pa in bed occupancy.
• Outpatient waits for Ultrasound significantly reduced - Urgent General appointments from 34 – 6wks, Routine General appointments from 43 – 27wks: no cancer patient or child waits more than two weeks
• New, much improved “One stop breast Clinic” service introduced
• Justification of additional staffing requirement in Speech and Language Service
• Implementation of a Trust-wide bed capacity management framework, including justification of a dedicated capacity management function
• The success and importance of the work has been recognised by inclusion in the Trust’s annual report
Teaching
Courses
Supervision
Knowledge transfer has been at the centre of David’s career strategy. It provides a focus and direction for his research, grant applications, publications, teaching, and major administrative roles. Through it he has a significant involvement in knowledge creation and transfer in conjunction with various partner organisations, such as the UK Foreign and Commonwealth Office, the NHS, Deloitte, PricewaterhouseCoopers, The Manufacturing Institute. David has also led related modules in Executive Education, working with companies such as TATA, BP, JCB, BAE, etc.
I have capacity to supervise doctoral students from September 2025 in the areas of:
- operations management - across all sectors
- supply chain management
- transport
- sports operations management
Current PGR Supervision:
PhD: On-pitch use of sports data
PhD: Crowd Science
PhD: Innovation management in higher education
Past PGR Supervision:
DBA: Transfer of Technology in Nigerian Farming
PhD: Railway Sector Innovation
PhD: Sports data / digital
PhD: Lean law
PhD: Leadership and supply chain management
PhD: Pharmaceutical Supply Chains in Healthcare
PhD: Knowledge Management in Think Tanks
PhD: Project Management in the 3rd Sector
PhD: Innovation and the stage gate model in Thailand
PhD: Servitisation in Construction
PhD: Multi-criteria decision analysis (MCDA) in Healthcare
PhD: The Implications of Applying Total Quality Management (TQM) on E-Service
PhD: Multi-criteria sustainability assessment integrated product quality perspective: A framework for the sugar cane sector
DBA: Thailand’s basic quality management system requirements for small and medium sized enterprises
PhD: Measurement of SMEs: The case of Brunei Darussalam
MPhil: An Empirical Investigation into the Application of Operations Management Principles to Healthcare Delivery
MPhil: Business and operations strategy development in UK healthcare
MPhil: Healthcare capacity planning and control within the NHS
MPhil: Strategic Decision Making in Healthcare
Research outputs
-
Books (authored/edited/special issues)
Bamford, D., Forrester, P., Reid, I. (2023) Essential Guide to Operations Management: Concepts and Case Notes: SECOND EDITION.
Dale, B.G., Bamford, D., van der Wiele, T. (2016) Managing Quality: An Essential Guide and Resource Gateway, Sixth Edition.
Dale, B.G., Bamford, D., van der Wiele, T. (2016) Preface.
-
Chapters in books
Bamford, D., Dehe, B., Reid, I., Bamford, J., Papalexi, M. (2017) 'POM for Sports.' The Routledge Companion to Production and Operations Management. Taylor & Francis,
Bamford, D., Dehe, B., Reid, I., Bamford, J., Papalexi, M. (2017) 'Sports operations management: The whole nine yards.' The Routledge Companion to Production and Operations Management. Taylor & Francis, pp. 443-466.
Dale, B.G., Papalexi, M., Bamford, D., Van Der Wiele, A. (2016) 'TQM: An Overview and the Role of Management.' Managing Quality An Essential Guide and Resource Gateway. John Wiley & Sons,
Papalexi, M., Dale, B.G., Bamford, D., Van Der Wiele, A. (2016) 'TQM: The Received Wisdom on TQM.' Managing Quality An Essential Guide and Resource Gateway. John Wiley & Sons,
Dale, B.G., Papalexi, M., Bamford, D., Van Der Wiele, A. (2016) 'TQM: The Introduction and a Framework for TQM.' Managing Quality An Essential Guide and Resource Gateway. John Wiley & Sons,
Dale, B.G., Reid, I., Bamford, D. (2016) 'Managing Service Quality.' Managing Quality Supplier Development: An Essential Guide and Resource Gateway. Wiley, pp. 119-135.
Dale, B.G., Burns, B., Reid, I., Bamford, D. (2016) 'Supplier Development.' Managing Quality Supplier Development: An Essential Guide and Resource Gateway. Wiley, pp. 141-154.
Dale, B., Reid, I., Bamford, D. (2016) 'Quality Costing.' Managing Quality Supplier Development: An Essential Guide and Resource Gateway. Wiley, pp. 101-116.
Dale, B.G., Bamford, J., Bamford, D., van der Wiele, A. (2016) 'Self-Assessment, Models and Quality Awards.' Managing Quality: An Essential Guide and Resource Gateway, Sixth Edition. pp. 283-299.
Dale, B.G., Bamford, D., van der Wiele, A., Papalexi, M. (2016) 'The Received Wisdom on TQM.' Managing Quality: An Essential Guide and Resource Gateway, Sixth Edition. pp. 37-51.
Dale, B., Dehe, B., Bamford, D. (2016) 'Quality Management Systems & the ISO 9000 Series.' In Dale, B., van der Wiele, T., Bamford, D. (ed.) Managing Quality: An Essential Guide and Resource Gateway. Wiley, pp. 161-180.
Dale, B., Dehe, B., Bamford, D. (2016) 'Quality Management Tools.' Managing Quality. pp. 181-213.
Dale, B., Dehe, B., Bamford, D. (2016) 'Quality Management Techniques.' Managing Quality. pp. 215-267.
Dale, B.G., Bamford, J., Bamford, D., van der Wiele, A. (2016) 'Managing Quality: The Future.' Managing Quality: An Essential Guide and Resource Gateway, Sixth Edition. pp. 311-320.
Dale, B., Dehe, B., Bamford, D. (2016) 'Quality Management Systems & The ISO 9000 Series.' Managing Quality. pp. 159-180.
Dale, B.G., Bamford, D., van der Wiele, A., Papalexi, M. (2016) 'The Introduction and a Framework for TQM.' Managing Quality: An Essential Guide and Resource Gateway, Sixth Edition. pp. 53-76.
Lee, R.G., Dale, B.G., Reid, I., Bamford, D. (2016) 'Policy Deployment.' Managing Quality: An Essential Guide and Resource Gateway. Wiley,
Dale, B.G., Bamford, J., Bamford, D., van der Wiele, A. (2016) 'Managing Quality: New Challenges.' Managing Quality: An Essential Guide and Resource Gateway, Sixth Edition. pp. 301-310.
Dale, B.G., Bamford, J., Bamford, D., van der Wiele, A. (2016) 'Teams and Teamwork.' Managing Quality: An Essential Guide and Resource Gateway, Sixth Edition. pp. 271-282.
Bamford, D., Moxham, C., Kauppi, K., Dehe, B. (2015) 'Going the Distance: Sport Operations Management in the Public and Third Sectors.' In Radnor, J., Bateman, N., Esain, A., Kumar, M., Williams, S., Upton, D. (ed.) Public Service Operations Management A research handbook. Routledge, pp. 13-29.
-
Reports
Papalexi, M., Bamford, D., Dehe, B. (2013) Lean Deployment in Healthcare: A Systematic Literature Review.
-
Journal articles
Dehe, B., Bamford, D., Kotcharin, S. (2024) 'Bespoke benchmarking framework employed as vehicle and platform for open innovation – a healthcare infrastructure case.' Production Planning and Control, pp. 1-19.
tom Dieck, M., Cranmer, E., Prim, A., Bamford, D. (2024) 'Can Augmented Reality (AR) applications enhance students’ experiences? Gratifications, engagement and learning styles.' Information Technology and People, 37(3) pp. 1251-1278.
Akhavan Tabassi, A., Bryde, D.J., Michaelides, R., Bamford, D., Argyropoulou, M. (2024) 'Leaders, conflict, and team coordination: a relational leadership approach in temporary organizations.' Production Planning and Control,
Bambrick, S., Vafadarnikjoo, A., Bamford, D., Reid, I. (2023) 'Unpacking Critical Success Factors to improve supply chain effectiveness, efficiency and performance: a 7Vs Framework for consideration.' Production Planning and Control,
Bamford, D., Reid, I., Forrester, P., Dehe, B., Bamford, J., Papalexi, M. (2023) 'An empirical investigation into UK University - Industry collaboration: the development of an impact framework.' Journal of Technology Transfer, 49(4) pp. 1411-1443.
Zigham, S., Bamford, D., Reid, I., El-Qasem, A. (2023) 'The quality of servitization in project-oriented organizations.' International Journal of Quality and Reliability Management, 40(9) pp. 2144-2165.
Olaniyan, O., Dehe, B., Bamford, D., Ward, S. (2023) 'Enhancing on pitch learning capabilities with data analytics and technologies in elite sports.' European Sport Management Quarterly,
tom Dieck, M., Cranmer, E., Prim, A., Bamford, D. (2023) 'The effects of augmented reality shopping experiences: immersion, presence and satisfaction.' Journal of Research in Interactive Marketing, 17(6) pp. 940-958.
Javed, S., Abualqumboz, M., Bamford, J., Bamford, D. (2023) 'Doing without knowing: an exploration of knowledge management in think tanks.' International Journal of Knowledge Management Studies, 14(4) pp. 363-386.
Vafadarnikjoo, A., Chalvatzis, K., Botelho, T., Bamford, D. (2022) 'A stratified decision-making model for long-term planning: application in flood risk management in Scotland.' Omega, 116pp. 102803-102803.
Papalexi, M., Bamford, D., Nikitas, A., Breen, L., Tipi, N. (2022) 'Pharmaceutical supply chains and management innovation?.' Supply Chain Management, 27(4) pp. 485-508.
Heinis, S., Bamford, D., Papalexi, M., Vafadarnikjoo, A. (2021) 'Services procurement: a systematic literature review of practices and challenges.' International Journal of Management Reviews, 24(3) pp. 352-372.
Cranmer, E., Marina, P., tom Dieck, M., Bamford, D. (2021) 'Internet of Things: Aspiration, Implementation and Contribution.' Journal of Business Research, 139
Michalakopoulou, K., Bamford, D., Reid, I., Nitikas, A. (2021) 'Barriers and opportunities to innovation for legal service firms: a thematic analysis-based contextualisation.' Production Planning and Control, 34(7) pp. 604-622.
Zighan, S., AlKalha, Z., Bamford, D., Reid, I., Al-Zu'bi, Z. (2021) 'Servitisation through Structural Adaptation.' Journal of Service Theory and Practice, 31(3) pp. 468-490.
Zighan, S., Al-Kalha, Z., Bamford, D., Reid, I. (2021) 'A capability perspective on service provision in project-based organisations.' International Journal of Services and Operations Management, 38(4) pp. 467-489.
Zighan, S., Al-Kalha, Z., Bamford, D., Reid, I. (2021) 'A capability perspective on service provision in project-based organisations.' International Journal of Services and Operations Management, 38(4) pp. 467-489.
Abualqumboz, M., Chan, P., Bamford, D., Reid, I. (2020) 'Temporal dimensions of knowledge exchanges in horizontal knowledge networks.' Journal of Knowledge Management, 25(4) pp. 899-919.
Rincon-Garcian, N., Bamford, D., Mayers, M., Carreno Vargas, J.E., Roldan Narino, R.F. (2020) 'Herramientas de transformación digital para mejorar la planificación urbana mediante el uso de la metodología de caso de negocio de transporte.' Revista Espacios, 41(31) pp. 296-304.
Papalexi, M., Bamford, D., Breen, L. (2020) 'Key sources of operational inefficiency in the Pharmaceutical Supply Chain.' Supply Chain Management: An International Journal, 25(6) pp. 617-635.
Still, K., Papalexi, M., Fan, Y., Bamford, D. (2020) 'Place crowd safety, crowd science? Case studies and application.' Journal of Place Management and Development, 13(4)
Reid, I., Matthias, O., Bamford, D. (2019) 'Management Consultancy's Role in Delivering Lasting (Triple Bottom Line) Benefits.' Production Planning and Control,
Ayu Nariswari, N.P., Bamford, D., Dehe, B. (2019) 'Testing an AHP model for aircraft spare parts.' Production Planning and Control, 30(4) pp. 329-344.
Reid, I., Bamford, D., Ismail, H. (2018) 'Reconciling Engineer-to-Order Uncertainty by Supporting Front-End Decision-Making.' International Journal of Production Research, 57(21) pp. 6856-6874.
Zighan, S.M., Bamford, D., Reid, I. (2018) 'From order-qualifier to order-winner? servitization value chain and the real estate development projects.' Journal of Modern Project Management, 6(2) pp. 130-149.
Zighan, S., Bamford, D., Reid, I. (2018) 'From order-qualifier to order-winner? Servitization value chain and the real estate development projects.' Journal of Modern Project Management, 6(2) pp. 130-149.
Bamford, D., Hannibal, C.L., Kauppi, K., Dehe, B. (2018) 'Sports Operations Management: Examining the Relationship Between Environmental Uncertainty and Quality Management Orientation.' European Sport Management Quarterly, 18(5) pp. 563-582.
Dehe, B., Bamford, D. (2017) 'Quality Function Deployment and operational design decisions – a healthcare infrastructure development case study.' Production Planning and Control, 28(14) pp. 1177-1192.
Kassela, K., Papalexi, M., Bamford, D. (2017) 'Applying quality function deployment to social housing?.' The TQM Journal, 29(3) pp. 422-436.
Bamford, D., Dehe, B. (2016) 'Service quality at the London 2012 games – a paralympics athletes survey.' International Journal of Quality and Reliability Management, 33(2) pp. 142-159.
Kassela, K., Papalexi, M., Bamford, D. (2016) 'QFD as a Tool for Process Improvement: A Case Study.' The TQM Journal, 29(3) pp. 422-427.
Papalexi, M., Bamford, D., Dehe, B. (2015) 'A case study of kanban implementation within the pharmaceutical supply chain.' International Journal of Logistics Research and Applications, 19(4) pp. 239-255.
Bamford, D., Forrester, P., Dehe, B., Leese, R.G. (2015) 'Partial and iterative Lean implementation: Two case studies.' International Journal of Operations and Production Management, 35(5) pp. 702-727.
Dehe, B., Bamford, D. (2015) 'Development, test and comparison of two Multiple Criteria Decision Analysis (MCDA) models: A case of healthcare infrastructure location.' Expert Systems with Applications, 42(19) pp. 6717-6727.
Sureeyatanapas, P., Yang, J.B., Bamford, D. (2015) 'The sweet spot in sustainability: A framework for corporate assessment in sugar manufacturing.' Production Planning and Control, 26(13) pp. 1128-1144.
Cheng, S.Y., Bamford, D., Papalexi, M., Dehe, B. (2015) 'Improving access to health Services - Challenges in lean application.' International Journal of Public Sector Management, 28(2) pp. 121-135.
Wiegel, W., Bamford, D. (2014) 'The role of guanxi in buyer-supplier relationships in Chinese small- and medium-sized enterprises - A resource-based perspective.' Production Planning and Control, 26(4) pp. 308-327.
Kauppi, K., Moxham, C., Bamford, D. (2013) 'Should we try out for the major leagues? A call for research in sport operations management.' International Journal of Operations & Production Management, 33(10) pp. 1368-1399.
Bamford, D., Rothwell, K., Tyrrell, P., Boaden, R. (2013) 'Improving care for people after stroke: How change was actively facilitated.' Journal of Health Organization and Management, 27(5) pp. 548-560.
Rothwell, K., Boaden, R., Bamford, D., Tyrrell, P.J. (2013) 'Feasibility of assessing the needs of stroke patients after six months using the GM-SAT.' Clinical Rehabilitation, 27(3) pp. 264-271.
Bamford, D., Karjalainen, K., Jenavs, E. (2012) 'An evaluation of problem-based assessment in teaching operations management.' International Journal of Operations and Production Management, 32(12) pp. 1493-1514.
Zhang, S., Bamford, D., Moxham, C., Dehe, B. (2012) 'Strategy deployment systems within the UK healthcare sector: a case study.' International Journal of Productivity and Performance Management, 61(8) pp. 863-880.
Harvey, G., Fitzgerald, L., Fielden, S., McBride, A., Waterman, H., Bamford, D., Kislov, R., Boaden, R. (2011) 'The NIHR Collaboration for Leadership in Applied Health Research and Care (CLAHRC) for Greater Manchester: Combining empirical, theoretical and experiential evidence to design and evaluate a large-scale implementation strategy.' Implementation Science, 6(1)
Walker, V., Bamford, D. (2011) 'An empirical investigation into health sector absenteeism.' Health Services Management Research, 24(3) pp. 142-150.
Bamford, D., Chatziaslan, E. (2009) 'Healthcare capacity measurement.' International Journal of Productivity and Performance Management, 58(8) pp. 748-766.
Drummond-Hay, R., Bamford, D. (2009) 'A case study into planning and change management within the UK National Health Service.' International Journal of Public Sector Management, 22(4) pp. 324-337.
Bamford, D., Griffin, M. (2008) 'A case study into operational team-working within a UK hospital.' International Journal of Operations and Production Management, 28(3) pp. 215-237.
Lodge, A., Bamford, D. (2008) 'New development: Using lean techniques to reduce radiology waiting times.' Public Money and Management, 28(1) pp. 49-52.
Bamford, N., Bamford, D. (2008) 'The effect of a full shift system on doctors.' Journal of Health, Organisation and Management, 22(3) pp. 223-237.
Bamford, D., Griffin, M. (2008) 'A case study into operational team-working within a UK hospital.' INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, 28(3) pp. 215-237.
Bamford, D. (2008) 'The Use of Grounded Theory in Change Management Research.' Journal of Change Management, 8(2) pp. 111-121.
Bowerman, J., Lodge, A., Bamford, D. (2007) 'Health service improvement through diagnostic waiting list management.' Leadership in Health Services, 20(4) pp. 254-265.
Gay, W., Bamford, D. (2007) 'A case study into the management of racial diversity within an NHS teaching hospital.' International Journal of Public Sector Management, 20(4) pp. 257-271.
Bamford, D., Hall, C. (2007) 'A case study into labour turnover within an NHS trust.' Health Services Management Research, 20(1) pp. 9-21.
Bamford, D.R., Land, N. (2006) 'The application and use of the PAF quality costing model within a footwear company.' International Journal of Quality and Reliability Management, 23(3) pp. 265-278.
Bamford, D. (2006) 'A case-study into change influences within a large British multinational.' Journal of Change Management, 6(2) pp. 181-191.
Bamford, D., Xystouri, T. (2005) 'A case study of service failure and recovery within an international airline.' Managing Service Quality, 15(3) pp. 306-322.
Bamford, D.R., Greatbanks, R.W. (2005) 'The use of quality management tools and techniques: A study of application in everyday situations.' International Journal of Quality and Reliability Management, 22(4) pp. 376-392.
Bamford, D., Daniel, S. (2005) 'A case study of change management effectiveness within the NHS.' Journal of Change Management, 5(4) pp. 391-406.
Bamford, D. (2004) 'International Journal of Operations and Production Management: Editorial.' International Journal of Operations and Production Management, 24(1-2)
Bamford, D.R., Forrester, P.L. (2003) 'Managing planned and emergent change within an operations management environment.' International Journal of Operations and Production Management, 23(5-6) pp. 546-564.
-
Conference papers
Reid, I., Bamford, D., Forrester, P., Dehe, B., Bamford, J., Papalexi, M. 'Where is the Competitive Edge in Knowledge Transfer? - The Impact of KTPs.' In European Operations Management Association (EurOMA) Conference.
Reid, I., Bamford, D., O'Neil, R. (2023) 'An empirical investigation into customers perception of UK legal services and operations.' In The 83rd Annual Meeting of the Academy of Management. 2023. Boston, Massachusetts, USA, 4/8/2023 - 8/8/2023. Academy of Management,
Papalexi, M., Bamford, D., Breen, L. (2019) 'Finding the common (inefficient) ground: An examination of the downstream Pharmaceutical Supply Chain (PSC).' In POMS International Conference 2019. Brighton, 1/9/2019 - 4/9/2019.
Price, R., Ward, S., Bamford, D. (2019) 'Elite English Soccer - Boardroom Operational Effectiveness.' In POMS 30th Annual Conference - Operations and Sports Management Track. Washington DC, USA, 2/5/2019 - 6/5/2019.
Olaniyan, O., Bamford, D., Dehe, B., Ward, S. (2019) 'The Utilization of Data Analytics and Technology in Professional Sports.' In POMS 30th Annual Conference - Operations and Management Track. Washington DC, USA, 2/5/2019 - 6/5/2019.
Bamford, D., Reid, I., Forrester, P., Dehe, B., Bamford, J., Papalexi, M. (2018) 'Knowledge Transfer and Impact?.' 4/9/2018 - 6/9/2018. British Academy of Management,
Reid, I., Bamford, D., Matthias, (2018) 'The impact of external intervention: The reality of expectations.' 4/9/2018 - 6/9/2018. British Academy of Management,
Olaniyan, O., Bamford, D., Dehe, B., Ward, S.J. (2018) 'Evolution and Future of Sports with Regards to Big Data and Technology: An On-Pitch Perspective.' In Euroma Conference. Budapest, 24/6/2018 - 24/6/2018.
Thornton, S., Dehe, B., Bamford, D. (2018) 'From Sponsorship to Partnership: In Search of a Partnership Portfolio Framework in the Sports Industry.' In Global Marketing Conference. Tokyo, Japan, 1/1/2018 - 1/1/2018.
Dehe, B., Bamford, D., Olaniyan, O. (2017) 'Sport Analytics Utilization in The Sport Industry: A Structured Literature Review.' In POMS 2017 28th Annual Conference. Seattle, WA, USA, 5/9/2017 - 9/9/2017.
Michalakopoulou, K., Reid, I., Bamford, D. (2017) 'Arcs of Integration for Professional Service Operations Management: A Literature Review.' 5/9/2017 - 7/9/2017.
Abualqumboz, M., Reid, I., Papalexi, M., Bamford, D. (2017) 'Can knowledge be retained in informal organisational networks?.' 1. 7/9/2017 - 8/9/2017. ACPI,
Reid, I., Haridy, H., Bamford, D., Toward, A. (2017) 'Exploiting Continuous Improvement Through SCRUM: Lessons Learnt from Engineer-to-Order.' In POMS Annual Conference. Seattle, USA, 1/1/2017 - 1/1/2017.
Bamford, J., Dehe, B., Bamford, D., Reid, I., Papalexi, M. (2017) 'Benchmarking Stadium Operations to Identify the Effects of Operations on Performance.' In POMS Annual Conference. Seattle, USA, 1/1/2017 - 1/1/2017.
Reid, I., Bamford, D., Dalziel, M. (2017) 'Exploring Service Modularity Through Value Optimisation: The Case of Legal Services.' In POMS Annual Conference. Seattle, USA, 1/1/2017 - 1/1/2017.
Reid, I., Bamford, D., Dehe, B., Bamford, J., Papalexi, M. (2017) 'Sports Operations Management: The Whole Nine Yards.' In POMS Annual Conference. Seattle, USA, 1/1/2017 - 1/1/2017.
Carniel-Perrin, B., Dehe, B., Bamford, D., Jolley, K. (2016) 'Pull-Logic and ERP Within Engineering-to-Order (ETO): The Case of a British Manufacturer.' In 5th World Conference on Production and Operations Management P&OM. Havana, Cuba, 6/9/2016 - 10/9/2016.
Dehe, B., Bamford, D. (2016) 'Developing and Testing an Operational Benchmarking Framework to Assess Healthcare Infrastructure Development.' In 5th World Conference on Production and Operations Management P&OM. Havana, Cuba, 6/9/2016 - 10/9/2016.
Papalexi, M., Bamford, D., Dehe, B., Tipi, N. (2016) 'The Impact of Supply Chain Characteristics on the Adoption of Innovation.' In 5th World Conference on Production and Operations Management P&OM. Havana, Cuba, 6/9/2016 - 10/9/2016.
Papalexi, M., Dehe, B., Bamford, D., Bamford, J., Reid, I. (2016) 'Research Opportunities Through The Use of Social Media?.' In 23rd EurOMA Conference. Trondheim, Norway, 17/6/2016 - 22/6/2016.
Reid, I., Bamford, D., Bamford, J., Papalexi, M., Dehe, B. (2016) 'Professional Service Operations Management: Sustaining the Discipline?.' In 23rd EurOMA Conference. Trondheim, Norway, 17/6/2016 - 22/6/2016. pp. 1-10.
Reid, I., Bamford, D. (2016) 'Professional Service Operations Management: The Case for Leaner Law.' In POMs 27th Annual Conference. Orlando, Florida, USA, 6/5/2016 - 9/5/2016. pp. 1-10.
Papalexi, M. (2015) 'An Investigation Into Aspect of Innovation Within the Pharmaceutical Supply Chain.' In 22nd EurOMA PhD Workshop 2015. Neuchatel, Switzerland, 26/6/2015 - 1/7/2015.
Papalexi, M., Breen, L., Bamford, D., Tipi, N. (2014) 'A Preliminary Examination of the Deployment of Lean and Reverse Logistics Within the Pharmaceutical Supply Chain (PSC) UK.' In LRN Annual Conference and PhD Workshop. University of Huddersfield, Huddersfield, United Kingdom, 3/9/2014 - 5/9/2014.
Moxham, C., Bamford, D., Dehe, B., Kauppi, K. (2014) 'Well Played? Examining Strategy and Performance in Off-Field Sporting Operations.' In 21st International EurOMA Conference. University of Palermo, Palermo, Italy, 20/6/2014 - 25/6/2014.
Papalexi, M., Cheng, S., Dehe, B., Bamford, D. (2014) 'The Use of Social Media and Its Potential in the Research Lifecycle.' In European Operations Management Association (EurOMA) Conference. Palermo, Italy, 20/6/2014 - 25/6/2014.
Cheng, S., Bamford, D., Dehe, B., Papalexi, M. (2014) 'Healthcare 'Single Point of Access' and the Application of Lean.' In European Operations Management Association (EurOMA) Conference. Palermo, Italy, 20/6/2014 - 25/6/2014.
Papalexi, M., Bamford, D., Dehe, B. (2013) 'Lean Deployment in Healthcare: A Systematic Literature Review.' In BAM 2013 Conference. Liverpool, United Kingdom, 10/9/2013 - 12/9/2013.
Bamford, D., Dehe, B. (2013) 'Paralympics Athletes Survey - Service Quality at the London 2012 Games.' In 20th International Annual European Operations Management Association (EurOMA). Dublin, Ireland, 9/6/2013 - 12/6/2013.
Dehe, B., Bamford, D. (2013) 'A Hybrid Technique to Solve MCDA Problems in a UK National Health Service Trust.' In 20th International Annual European Operations Management Association (EurOMA). Dublin, Ireland, 9/6/2013 - 12/6/2013.
Bamford, D., Dehe, B. (2013) 'Servicescape in Sports: Levels of Fan Satisfaction in a UK Rugby League Club.' In 20th International Annual European Operations Management Association (EurOMA). Dublin, Ireland, 9/6/2013 - 12/6/2013. pp. 1-10.
Dehe, B., Bamford, D. (2013) 'An Investigation Into the Issues and Perceived Performances Within Healthcare New Infrastructure Development Process.' In BAM2013 - British Academy of Management. 1/1/2013 - 1/1/2013.
Cheng, S., Bamford, D., Dehe, B., Duggan, M. (2013) 'Improving Clinical Access to Mental Health Services in the NHS - the Application of Lean Thinking.' In BAM2013 British Academy of Management. 1/1/2013 - 1/1/2013.
Dumitru, S., Bamford, D., Dehe, B. (2013) 'Strategy Identification for Increasing Alumni Engagement in a UK University.' In BAM2013 British Academy of Management. 1/1/2013 - 1/1/2013.
Karjalainen, K., Bamford, D., Moxham, C. (2012) 'On the Winning Team: Exploring the Application of Planning, Scheduling and Control to Sport Operations.' In 4th Joint World Conference on Production and Operations Management/19th International EurOMA Conference. Amsterdam, Netherlands, 1/7/2012 - 5/7/2012.
Tang, D., Yang, J.B., Bamford, D., Xu, D.L., Waugh, M., Bamford, J., Zhang, S. (2012) 'The evidential reasoning approach for risk management in large enterprises.' 20. pp. 17-30.
Dehe, B., Bamford, D., Bamford, J., Moxham, C. (2011) 'An Application of a Multi-Criteria Decision Analysis Model for Future Healthcare Site Selection.' In Production and Operations Management Society (POMS) Conference. Reno, United States of America, 28/4/2011 - 2/5/2011.
Zhang, S., Moxham, C., Bamford, D., Dehe, B. (2011) 'Strategy Deployment in UK Healthcare.' In Production and Operations Management Society (POMS) Conference. Reno, United States of America, 28/4/2011 - 2/5/2011.
Dehe, B., Bamford, D., Bamford, J. (2011) 'An Implementation of Quality Tools and Techniques in the Planning of Healthcare Infrastructure.' In 22nd Annual Production and Operations Management Society (POMS) Conference 2011. Reno, Nevada, USA, 29/4/2011 - 2/5/2011.
Dehe, B., Bamford, D., Bamford, J. (2011) 'An Application of a MCDA Model for Healthcare Site Selection.' In 22nd Annual Production and Operations Management Society (POMS) Conference 2011. Reno, Nevada, USA, 29/4/2011 - 2/5/2011.
Zhang, S., Moxham, C., Bamford, D., Dehe, B. (2011) 'Performance Measurement Systems and Strategic Management Within UK Healthcare.' In Production and Operations Management Society (POMS) Confrerence. Reno, United States of America, 28/4/2011 - 2/5/2011.
Press and media
Media appearances or involvement
MCR Met Talks
• Created the idea for the ‘MCR Met Talks’ – our version of TED Talks – managed the creation of content.
• Mcr Met Talks is a series of talks hosted by Manchester Metropolitan University’s Faculty of Business and Law. It will showcase the work the faculty does, as well as how it is transforming lives, businesses and communities.
• https://www.youtube.com/user/ManMetUni
• MCR Met Talks:Com share our enthusiasm: https://www.youtube.com/playlist?list=PLAyTXzeOY8UiIxRCqkMlsZCVWCoAueGOS
Mayers, M, & Bamford, D (2023) Smart passengers? Designing information systems for Generation Alpha…, Transport Times, https://www.transporttimes.co.uk/news.php/Smart-Passengers-Designing-in…
Placing passengers at the centre of the information (2023): https://news.railbusinessdaily.com/?p=75030&draftsforfriends=fJriGlRHej…
Smart Passenger Briefing Paper: https://www.mmu.ac.uk/sites/default/files/2023-05/RKE-Smart-Passenger-R…
Smart Passenger White Paper: https://www.rasic.co.uk/post/smart-passenger-understanding-public-trans…
Data analytics in the sport sector, https://www.mmu.ac.uk/news-and-events/news/story/?id=15965
Creating more sustainable power for steam railways!: https://www.mmu.ac.uk/news-and-events/news/story/?id=15813
https://www.linkedin.com/feed/update/urn:li:activity:703417748771038003…
New world-leading research project on crowd science: https://www.mmu.ac.uk/news-and-events/news/story/?id=15929
https://www.linkedin.com/in/david-bamford-a0a0636/recent-activity/share…
Mayers, M, Shah, R and Bamford, D (2022) 21st Century Transport Innovation…?: How the UK is leading the world through real time data analytics and agile operational response, Transport Times, https://www.transporttimes.co.uk/news.php/21st-Century-Transport-Innova…
• Tudor, J and Bamford, D (2021) how COVID-19 has transformed the way manufacturers operate, https://www.mmu.ac.uk/news-and-events/news/story/14457/
• Mayers, M, Bamford, D, Rincon, N (2021) Los vehículos autónomos y compartidos nos ahorrarán tiempo, dinero y emisiones: ¿estamos preparados?, The Conversation, (https://theconversation.com/los-vehiculos-autonomos-y-compartidos-nos-a…)
• Mayers, M & Bamford, D, (20/05/2020), How coronavirus could usher in a new ‘golden age’ of rail travel (https://theconversation.com/how-coronavirus-could-usher-in-a-new-golden…)
• Mayers, M & Bamford, D, (30/10/2019), Decarbonising Britain’s railways demands urgent action – here’s how it could be done, The Conversation (https://theconversation.com/decarbonising-britains-railways-demands-urg…)
• Mayers, M & Bamford, D, (06/09/2018), When is it quicker to walk, than catch a bus?, The Conversation (https://theconversation.com/when-is-it-quicker-to-walk-than-catch-a-bus…)
• Mayers, M & Bamford, D, (14/08/2018), Transport experts explain why buses come in threes – and which one you should get on, The Conversation (https://theconversation.com/transport-experts-explain-why-buses-come-in…)
• Mayers, M & Bamford, D, (13/08/2018), Five tips to get cheap train tickets – according to transport experts, The Conversation (https://theconversation.com/five-tips-to-get-cheap-train-tickets-accord…)
• (http://theconversation.com/transport-experts-explain-why-buses-come-in-…)
• Mayers, M & Bamford, D, (28/02/2018), Buses could be history sooner than you think – here’s why, The Conversation (https://theconversation.com/buses-could-be-history-sooner-than-you-thin…)
• Mayers, M & Bamford, D, (16/10/2017) The coming transport revolution could deal a death blow to car ownership, The Conversation (https://theconversation.com/the-coming-transport-revolution-could-deal-…)
• Bamford, D, (14/01/2016) Lessons from London: how hosting the Paralympics can make cities more accessible, The Conversation (https://theconversation.com/lessons-from-london-how-hosting-the-paralym…)